Privacy policy
1. Data Protection at a glance
General information
The following information provides a brief overview of what happens to your personal data when you visit this website. Personal data refers to any data that can be used to identify you personally. Detailed information on data protection can be found in our privacy policy further down on this page.
Data collection on this website
Who is responsible for data collection on this website?
Data processing on this website is performed by the website operator. You can find the operator’s contact details in the “Information on the Controller” section of this privacy policy.
How do we collect your data?
On the one hand, your data is collected when you provide it to us. Such data may include, for instance, information entered in a contact form. Other data is collected automatically or with your consent by our IT systems when you visit the website. This primarily includes technical data (e.g. internet browser, operating system or the time the page was accessed). This data is collected automatically as soon as you visit our website.
What do we use your data for?
Some of the data is collected to ensure the website functions properly. Other data may be used to analyze user behavior. If contracts can be concluded or initiated via the website, the transmitted data may also be processed for the purpose of preparing offers, handling orders, or responding to inquiries.
What rights do you have regarding your data?
You have the right to obtain, at any time and free of charge, information about the origin, recipient and purpose of your stored personal data. You also have the right to request that this data be corrected or deleted. If you have given your consent to data processing, you can withdraw it at any time with effect for the future. In certain circumstances, you also have the right to request that the processing of your personal data be restricted.
Furthermore, you have the right to lodge a complaint with the relevant supervisory authority.
You can contact us at any time if you have further questions about data protection:
Data Protection Officer
Your contact for data protection matters can be reached at the following address:
SÜDVERS Holding GmbH & Co KG
Udo Strittmatter
Am Altberg 1-3
79280 Au near Freiburg
Germany
E-mail: datenschutz@profion.de
IT Security Officer
Your contact for IT security matters can be reached at the following address:
SÜDVERS Service and Management GmbH
Dirk Franken
Am Altberg 1-3
79280 Au near Freiburg
Germany
E-mail: it-sicherheit@profion.de
Analysis Tools and Third-party providers
When you visit this website, your browser behavior may be statistically analyzed. This is done using analysis tools. Detailed information on these analysis tools can be found in the following privacy policy.
2. Hosting
We host the content of our website with the following provider:
External hosting
This website is hosted externally. The personal data collected on this website is stored on the servers of the hoster(s). This may include IP addresses, contact requests, metadata and communication data, contract data, contact details, names, website access logs, and other data generated through website usage.
External hosting is carried out for the purpose of fulfilling our contractual obligations to our potential and existing customers (Art. 6 para. 1 lit. b GDPR) and in the interest of ensuring secure, fast and efficient provision of our online services by a professional provider (Art. 6 para. 1 lit. f GDPR).
If a corresponding consent has been requested, the processing is carried out exclusively because of Art. 6 para. 1 lit. a GDPR and § 25 para. 1 TDDDG, insofar as the consent includes the storage of cookies or access to information on the user’s terminal device (e.g. device fingerprinting) in accordance with the TDDDG. Consent can be revoked at any time. Our hoster(s) will only process your data to the extent necessary to fulfill its performance obligations and follow our instructions regarding this data.
We use the following hoster(s):
Continum AG
Bismarckallee 7b
79098 Freiburg
Germany
Privacy policy: https://www.continum.net/datenschutz
3. General Notes and Mandatory Information
Data protection
The operators of these pages take the protection of your personal data very seriously. We treat your personal data confidentially and in accordance with the applicable statutory data protection regulations and this privacy policy.
When you use this website, various personal data is collected. Personal data is any data that can be used to identify you personally.
This privacy policy explains what data we collect and what we use it for. It also explains how and for what purpose this is done.
We would like to point out that data transmission over the Internet (e.g. when communicating by e-mail) may be subject to security vulnerabilities. Complete protection of your data from access by third parties is not possible.
Note on the Responsible Party
The controller responsible for data processing on this website is:
Profion GmbH
Heimeranstrasse 37
80339 Munich
Germany
Phone: +49 89 38837260
E-mail: info@profion.de
The controller is the natural or legal person who, alone or jointly with others, determines the purposes and means of the processing of personal data (e.g. names, email addresses, etc.).
Storage duration
Unless a more specific retention period has been specified in this privacy policy, your personal data will remain with us until the purpose for which it was collected no longer applies. If you assert a legitimate request for deletion or withdraw your consent to data processing, your data will be deleted unless we have other legally permissible reasons for storing your personal data (e.g. retention obligations under tax or commercial law); in the latter case, the deletion will take place after these reasons no longer apply.
General information on the legal basis for data processing on this website
If you have given consent to data processing, we process your personal data on the basis of Art. 6 para. 1 lit. a GDPR or Art. 9 para. 2 lit. a GDPR, where special categories of data are concerned, in accordance with Art. 9 para. 1 GDPR. In the event of express consent to the transfer of personal data to third countries, data processing is also carried out on the basis of Art. 49 para. 1 lit. a GDPR. If you have consented to the use of cookies or access to information on your end device (e.g. through device fingerprinting), the data processing is also carried out on the basis of Section 25 (1) TDDDG. Consent may be withdrawn at any time. If your data is required for the performance of a contract or to take pre-contractual steps, we process your data on the basis of Art. 6 para. 1 lit. b GDPR. Furthermore, we process your data if this is necessary to fulfil a legal obligation, on the basis of Art. 6 para. 1 lit. c GDPR. Data processing may also be carried out on the basis of our legitimate interest in accordance with Art. 6 para. 1 lit. f GDPR. Information on the relevant legal bases in each individual case is provided in the following paragraphs of this privacy policy.
Recipients of Personal Data
As part of our business activities, we work with various external parties. In some cases, it is also necessary to transfer personal data to these external parties. We only disclose personal data to external parties if this is necessary for the performance of a contract, if we are legally obliged to do so (e.g. passing on data to tax authorities), if we have a legitimate interest in the transfer in accordance with Art. 6 para. 1 lit. f GDPR or if another legal basis permits the transfer of data. When using processors, we only transfer our customers’ personal data on the basis of a valid data processing agreement. In the case of joint processing, a joint controller agreement is concluded.
Withdrawal of Your Consent to Data Processing
Many data processing operations are only possible with your express consent. You can withdraw your consent at any time. The legality of the data processing carried out prior to the withdrawal remains unaffected.
Right to Lodge a Complaint with the Competent Supervisory Authority
In the event of violations of the GDPR, data subjects have the right to lodge a complaint with a supervisory authority, particularly in the Member State of their habitual residence, place of work or the location where the alleged violation occurred. This right to lodge a complaint is independent of any other administrative or judicial remedies.
The competent supervisory authority is:
Bavarian State Office for Data Protection Supervision (BayLDA)
Promenade 18
91522 Ansbach
Germany
Phone: +49 (0) 981 180093-0
Fax: +49 (0) 981 180093-800
E-mail: poststelle@lda.bayern.de
Right to data portability
You have the right to receive data that we process automatically based on your consent or for the performance of a contract, on a commonly used, machine-readable format. If you request the direct transfer of this data to another controller, it will only be carried out where technically feasible.
Right of Access, Rectification and Erasure
Within the scope of the applicable legal provisions, you have the right to obtain, free of charge, information about your stored personal data, its origin and recipients, and the purpose of data processing. You also have the right to request the rectification or erasure of this data, where applicable. You can contact us at any time to exercise these rights or if you have any further questions regarding personal data.
Right to Restriction of Processing
You have the right to request the restriction of the processing of your personal data. You may contact us at any time to exercise this right. The right to restricted of processing applies in the following cases:
- If you disagree with the accuracy of your personal data stored by us, we usually need time to verify this. For the duration of the verification, you have the right to request restriction of processing.
- If the processing of your personal data was or is unlawful, you may request restriction of processing instead of erasure.
- If we no longer need your personal data but you require it for the establishment, exercise, or defense of legal claims, you have the right to request the restriction of processing instead of deletion.
- If you have objected to processing pursuant to Art. 21 (1) GDPR, a balancing of interest must be carried out. As long as it has not been determined whose interests prevail, you have the right to request the restriction of processing.
If you have restricted the processing of your personal data, such data – apart from being stored – may only be processed with your consent, or for the establishment, exercise, or defense of legal claims, or for the protection of the rights of another natural or legal person, or for reasons of important public interest of the European Union or of a Member State.
Objection to Advertising E-Mails
We hereby object to the use of contact data published as part of our obligation to provide a legal notice for the purpose of sending unsolicited advertising and informational material. The operators of this website expressly reserve the right to take legal action in the event of the unsolicited sending of advertising information, such as spam e-mails.
4. Data Collection on This Website
Cookies
Our websites use so-called “cookies”. Cookies are small data packets and do not cause any damage to your end device. They are stored on your device either temporarily for the duration of a session (session cookies) or permanently (persistent cookies). Session cookies are automatically deleted at the end of your visit. Persistent cookies remain stored on your end device until you delete them by yourself, or they are automatically deleted by your web browser.
Cookies may originate from us (first-party cookies) or from third-party companies (third-party cookies). Third-party cookies enable the integration of certain services from third-party companies within websites (e.g. cookies for processing payment services).
Cookies have various functions. Many cookies are technically necessary, as certain website functions would not work without them (e.g. the shopping cart function or the display of videos). Other cookies can be used to analyze user performance or for advertising purposes.
Cookies that are required to carry out the electronic communication process, to provide certain functions that you have requested (e.g. for the shopping cart function) or to optimize the website (e.g. cookies to measure the web audience) (necessary cookies) are stored based on Art. 6 para. 1 lit. f GDPR, unless another legal basis is specified.
The website operator has a legitimate interest in the storage of cookies necessary for the technically error-free and optimized provision of its services. If consent to the storage of cookies and similar recognition technologies has been requested, the processing is carried out exclusively based on this consent (Art. 6 para. 1 lit. a GDPR and § 25 para. 1 TDDDG); the consent can be revoked at any time.
You can set your browser to be informed about the setting of cookies and only allow cookies only in individual cases, exclude the acceptance of cookies for certain cases or in general and activate the automatic deletion of cookies when closing the browser. If cookies are deactivated, the functionality of this website may be restricted.
You can find out which cookies and services are used on this website in this privacy policy.
Server log files
The provider of this website automatically collects and stores information in so-called server log files, which your browser automatically transmits to us. These include:
- Browser type and version
- Operating system used
- Referrer URL
- Host name of the accessing computer
- Time of the server request
- IP address
This data is not combined with other data sources.
The collection of this data is based on Art. 6 para. 1 lit. f GDPR. The website operator has a legitimate interest in ensuring the technically error-free presentation and optimization of the website – server log files must be recorded for this purpose.
Contact form
If you send us an enquiry via the contact form, your details from the enquiry form, including the contact details you enter, will be stored by us for the purpose of processing the enquiry and for any follow-up questions. We do not share this data without your consent.
This data is processed based on Art. 6 para. 1 lit. b GDPR if your enquiry is related to the performance of a contract or is necessary to carry out pre-contractual measures. In all other cases, processing is based on our legitimate interest in effectively handling the enquiries submitted to us (Art. 6 para. 1 lit. f GDPR) or on your consent (Art. 6 para. 1 lit. a GDPR) if requested; consent may be withdrawn at any time.
The data you provide via the contact form will be retained by us until you request its deletion, withdraw your consent to storage, or the purpose for storing the data no longer applies (e.g. once your enquiry has been resolved). Mandatory legal provisions – in particular statutory retention periods – remain unaffected.
Enquiries by E-Mail, Telephone or Fax
If you contact us by email, telephone, or fax, your enquiry including all resulting personal data (e.g. name, enquiry details) will be stored and processed by us for the purpose of handling your request. We do not disclose this data without your consent.
This data is processed based on Art. 6 para. 1 lit. b GDPR if the enquiry is related to the execution of a contract or is necessary for pre-contractual steps. In all other cases, the processing is based on our legitimate interest in effectively managing the enquiries directed to us (Art. 6 para. 1 lit. f GDPR) or on your consent (Art. 6 para. 1 lit. a GDPR) if this has been requested; you can withdraw your consent at any time.
The data you provide us via contact requests will be stored until you request its deletion, revoke your consent to its storage, or the purpose for data storage no longer exists (e.g. after resolving your enquiry). Mandatory statutory provisions – in particular retention obligations – remain unaffected.
5. Analysis Tools and Advertising
5.1 Matomo
This website uses the open-source web analysis service Matomo.
With the help of Matomo, we are able to collect and analyze data about the use of our website by visitors. This enables us to determine, among other things, when specific pages are accessed and from which region. We also record various log files (e.g. IP address, referrer, browser and operating system used) and can measure whether our website visitors perform certain actions (e.g. clicks, purchases, etc.).
This analysis tool is used based on Art. 6 para. 1 lit. f GDPR. The website operator has a legitimate interest in analyzing user behavior in order to optimize both its website and its advertising. If a corresponding consent has been requested, the processing is carried out exclusively based on Art. 6 para. 1 lit. a GDPR and § 25 para. 1 TDDDG, insofar as the consent includes the storage of cookies or access to information in the user’s terminal device (e.g. device fingerprinting) within the meaning of the TDDDG. Consent can be revoked at any time.
IP anonymization
We use IP anonymization when analyzing data with Matomo. This means that your IP address is shortened before it is analyzed so that it can no longer be clearly assigned to you.
Cookieless analysis
We have configured Matomo so that no cookies are stored in your browser.
The publisher of Matomo is:
Innocraft Ltd, 150 Willis St, 6011 Wellington, New Zealand
Hosting
We host Matomo exclusively on our own servers so that all analysis data remains with us and is not passed on.
5.2 GOOGLE Analytics
If you have given your consent, Google Analytics, a web analytics service provided by Google LLC, is used on this website. The responsible service provider in the EU is Google Ireland Limited, Gordon House, Barrow Street, Dublin 4, Ireland (“Google”).
Scope of processing
We use the ‘anonymiseIP’ function (so-called IP masking): Due to the activation of IP anonymization on this website, your IP address is shortened by Google within member states of the European Union or in other contracting states of the Agreement on the European Economic Area. Only in exceptional cases will the full IP address be transmitted to a Google server in the USA and truncated there. The IP address transmitted by your browser as part of Google Analytics is not combined with other Google data.
During your visit to our website, the following data is collected, among other things:
– the pages you have visited, your “click path”
– Your user behavior (e.g. clicks, dwell time, bounce rates)
– Your approximate location (region)
– Your IP address (in truncated form)
– Technical information about your browser and the end devices you use (e.g. language setting, screen resolution)
– Your internet provider
– the referrer URL (i.e. the website or advertising medium you that referred you)
Purposes of the processing
On behalf of the operator of this website, Google will use this information to analyze your (pseudonymous) use of the website and to compile reports on website activity. The reports provided by Google Analytics are used to evaluate the performance of our website.
The recipient of the data is
– Google Ireland Limited, Gordon House, Barrow Street, Dublin 4, Ireland
acting as a processor. We have concluded a data processing agreement with Google for this purpose. Google LLC, based in California, USA, and, if applicable, US authorities may access the data stored by Google.
Storage duration
The data sent by us and linked to cookies is automatically deleted after 14 months. Data that has reached the end of its retention period is automatically deleted once a month.
You can also prevent Google from collecting the data generated by the cookie and relating to your use of the website (including your IP address) and from processing this data by Google by clicking on the following link
- not giving your consent to the use of the cookies, or
- downloading and installing the browser add-on to deactivate Google Analytics here.
You can also prevent the storage of cookies by configuring your browser software accordingly. However, if you configure your browser to reject all cookies, this may impair the functionality of this and other websites.
The legal basis and cancellation option for this data processing is your consent, Section 15 (3) TMG in conjunction with Art. 4 No. 11 and Art. 7 GDPR. You can revoke your consent at any time with future effect by accessing the cookie settings and adjusting your selection. The cookie settings can be found under the fingerprint icon at the bottom left corner of our website.
You can find more information on Google Analytics’ terms of use and on data protection at https://marketingplatform.google.com/about/analytics/terms/de/ and at https://policies.google.com/?hl=de.
For website visitors who do not want their data to be used in Google Analytics, a browser add-on for deactivating Google Analytics has been developed. https://tools.google.com/dlpage/gaoptout?hl=de.
6. Newsletter
Newsletter data
If you would like to receive the newsletter offered on the website, we require your e-mail address, surname, and first name, as well as information that allows us to verify that you are the owner of the e-mail address provided and that you agree to receive the newsletter. No further data is collected, or only on a voluntary basis. We use this data exclusively for sending the requested information and do not pass it on to third parties.
The data entered in the newsletter registration form is processed exclusively based on your consent (Art. 6 para. 1 lit. a GDPR). You can revoke your consent to the storage of your data, the e-mail address and its use for sending the newsletter at any time, for example via the “unsubscribe” link in the newsletter. The legality of the data processing carried out prior to revocation remains unaffected.
The data provided for the newsletter subscription will be stored by us or the newsletter service provider until you unsubscribe from the newsletter. After you unsubscribe from the newsletter or after the purpose no longer applies, you will be removed from the newsletter distribution list. We reserve the right to delete or block e-mail addresses from our newsletter distribution list at our own discretion within the scope of our legitimate interest in accordance with Art. 6 para. 1 lit. f GDPR. Data stored by us for other purposes remains unaffected.
After unsubscribing, your e-mail address may be stored by us or the newsletter service provider in a blacklist if this is necessary to prevent future mailings. The data from the blacklist will only be used for this purpose and will not be merged with other data. This serves both your interest and our interest in complying with the legal requirements when sending newsletters (legitimate interest within the meaning of Art. 6 para. 1 lit. f GDPR). Blacklist storage is not limited in time. You may object to this storage if your interests outweigh our legitimate interest.
This website uses Inxmail to send newsletters. The provider is Inxmail GmbH, Wentzingerstr. 17, 79106 Freiburg, Germany.
Inxmail is a service that can be used to manage and analyze newsletter distribution, among other things. The data you enter for the purpose of receiving newsletters is stored on Inxmail’s servers. When we send newsletters via Inxmail, we can see whether a newsletter message has been opened, and which links were clicked. Inxmail also enables us to categorize newsletter recipients according to various categories (so-called tagging). Newsletter recipients can be categorized, for example, by gender or customer status (e.g. customer or potential prospect). This processing is based on your consent (Art. 6 para. 1 lit. a GDPR). You can revoke this consent at any time. The legality of the data processing operations that have already taken place remains unaffected by the revocation. If you do not want Inxmail to analyze your data, you must unsubscribe from the newsletter. We provide a corresponding link for this purpose in every newsletter message.
The data you provide us for the purpose of subscribing to the newsletter will be stored by us until you unsubscribe from the newsletter and will then be deleted from both our servers and Inxmail’s servers. Data stored by us for other purposes (e.g. e-mail addresses for the member area) remain unaffected by this. Further information is available in Inxmail’s privacy policy at www.inxmail.de/datenschutz. We have concluded an order processing agreement (AVV) with Inxmail, in which we require Inxmail to protect the data of our newsletter recipients and to refrain from disclosing it to third parties.
7. Plugins and Tools
Google Maps
This site uses the map service Google Maps. The provider is Google Ireland Limited (“Google”), Gordon House, Barrow Street, Dublin 4, Ireland. With the help of this service, we can integrate map material on our website.
To use the functions of Google Maps, it is necessary to save your IP address. This information is usually transmitted to a Google server in the USA and stored there.
The provider of this site has no control over this data transmission. If Google Maps is activated, Google may use Google Fonts to ensure a consistent display of fonts. When you access Google Maps, your browser automatically loads the required web fonts into its cache in order to display texts and fonts correctly.
The use of Google Maps serves our interest in presenting our online offerings in an appealing manner and in making it easier to locate the places listed on our website. This constitutes a legitimate interest within the meaning of Art. 6 para. 1 lit. f GDPR. If a corresponding consent has been requested, the processing is carried out exclusively based on Art. 6 para. 1 lit. a GDPR and § 25 para. 1 TDDDG, to the extent that consent includes the storage of cookies or access to information on the user’s terminal device (e.g. device fingerprinting) as defined by the TDDDG. Consent may be revoked at any time.
Data transfer to the USA is based on the standard contractual clauses of the EU Commission.
Details can be found here: https://privacy.google.com/businesses/gdprcontrollerterms/
and
https://privacy.google.com/businesses/gdprcontrollerterms/sccs/.
You can find more information on the handling of user data in Google’s privacy policy: https://policies.google.com/privacy?hl=de.
The company is certified in accordance with the “EU-US Data Privacy Framework” (DPF). The DPF is an agreement between the European Union and the USA that is intended to ensure compliance with European data protection standards for data processing in the USA. Every company certified under the DPF undertakes to comply with these data protection standards. Further information on this can be obtained from the provider at the following link: https://www.dataprivacyframework.gov/participant/5780.
8. Social Media Cookies
We use cookies on our websites to enable logged-in users to share and like certain content directly from our websites via selected social media platforms.
These social media providers may also collect personal data for their own purposes. Additional information about the personal data collected about you and the cookies set by the social media providers can be found in their privacy and cookie policies:
https://www.linkedin.com/legal/privacy-policy (LinkedIn)
Version 2.4 from 04/17/2025
